Spectrum internet monopoly

The only option I have for internet is Spectrum (rhymes with rectum). To get a good deal I have to make the business and residential services compete with each other.

After getting locked into a “deal” for spectrum business class. They started offering lower rates and faster speeds. After several attempts, they offered to raise my rate to $349 a month rather than the $100 I’m paying now. Not that good of a deal in my opinion.

So I decided to sign up for residential service at a lower rate and faster speed. But now the tech for the business class came by and disconnected me at the street. They truly are separate entities because they don’t check to see if you signed up for another service, they just cut the cord. I called to see if they would come to fix their mistake and they said since I’m a residential custom they wouldn’t touch the line. I said it didn’t stop you from disconnecting my residential a few hours ago.

So now I’m at the mercy of Spectrum. The sad thing is if you are a business customer they will fix your problem within 4 hours, but now that I’m a lowly residential customer I have to wait for the first available appointment. Even though it’s their error.

Fast forward a year, I spent about a half hour today trying to give Spectrum my money for cable tv. The deal kept getting worse. By the time my base package was quoted, it was $160 for broadcast channels (no DVR) and internet. My current promotion ended and it was now $140 for both, which was up from $110 the previous month. So I ended up dropping cable and now only pay $60 for the internet. Now guess what’s showing in my newsfeed? Ads for Sling, Dish, and DirecTV. I will probably go with Sling since it works with AppleTV. I guess it’s time to switch back to Business Class.