Small Business Saturday, Shop Local!

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Photo by Kaique Rocha on Pexels.com

I think it’s a neat idea to shop local, but not for long. I think that all customer service reps, or anyone that is responsible for answering phones, need to take acting classes. If you are having a bad day and use a sarcastic tone or interrupt the person calling then your superiors need to know about how you are ruining their business. Local shops won’t last much longer, you can’t compete with robots that take your orders and ship things to your door in 2 days.