Enough with ordering food and curbside/in-store pickup. It’s a gamble every time you choose this option. Nothing is more frustrating than driving up to the eatery and the doors are locked, then having to jump in the line that snakes around the building. They’ve got your money, now what, try to get a refund? Had this happen several times at Popeye’s specifically. They offered to give me a credit for my next meal and then the app crashed and I had to call my Apple Master Card and get the refund.
The last time I went to Chick-Fil-A I chose the window pickup because they are usually pretty efficient. Once I got in line I noticed people parking, walking into the restaurant, and then walking out with their orders. Not just picking up orders, but going inside, ordering, and leaving.
In this day and age if you have a lobby and it’s locked, then I’m not eating at your establishment and just making my version of your food at home.
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